Our Shipping Policy
Unfortunately we do not currently ship outside of the contiguous continental United States, which includes Alaska and Hawaii or to the U.S. Territories including Guam, Puerto Rico and the US Virgin Islands.
Inside the contiguous continental US, McCollister Lane is pleased to provide FREE SHIPPING on all our items, all the time.
Shipping your items correctly and on time is very important to us. We make every attempt to provide accurate estimated delivery dates and ship as quickly as possible. The estimated delivery dates provided are never certain or guaranteed. They take into account many factors, including item availability, location, and final shipping destination.
One of our many goals at McCollister Lane is to provide our customers with the best value possible. Inventory and shipping costs factor substantially into the costs of our products so we stock some items up front, but bundle orders for others. This helps reduce the cost of expensive warehousing and allows us to pass those savings on to you.
We work with suppliers from all over the country to bring you our collections of beautiful products. Some are handmade locally, while others are sourced overseas. Coordinating delivery from many places takes time and attention.
McCollister Lane offers a promised 15-business-day shipping window. Once a product has shipped, time to delivery may range from 1 to 10 business days depending on carrier, and final delivery destination. We reserve the right to choose the most economical carrier to ship your package. McCollister Lane cannot deliver to P.O. Box locations or military APO/FPO addresses. McCollister Lane is not responsible for shipping delays due to the fault of the manufacturer or delivery carrier.
You will receive an email confirmation upon placement of your order. If an item you have ordered changes to backorder status, you will be notified, via email, and will have the option to cancel the order, or have the order held and shipped as soon as it becomes available.
At McCollister Lane, we try to reuse packaging materials and boxes as often as possible. It is our hope that our customers will pay it forward and do the same whenever they can.